We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At 39 size came well.
In Russian 36 size.
On the leg look not very beautiful. They seem huge and wide. Not warm at all. Legs freeze even at 1 degree. On the leg 25.5 took 40, but it was possible and 39.
מאד recommended ליקנות thank you very much
Boots are good, warm, 36 size took 37, but they are straight back to back. I'll have to give these tribes, and I'll order 38 for myself. Delivery fast, track tracked. Seller recommend.
The product is excellent, the quality is high, very warm. Took 40 size, I have 39, came up perfectly. Take a larger size. There were problems with the delivery of goods. Lost somewhere in the way. Well, I understand this problem with many parcels recently. The store several times extended the protection time, then told to open the dispute. And returned the money without problems. And literally a couple of days came the goods!) we wrote to the seller, he gave a link to the order without the goods, the amount is even less by 2.5 dollars than the boots cost. So we returned his money, and everyone is happy. Problems with delivery somewhere at customs, the seller is not guilty. I advise everyone you can buy here)
The quality of this product is at a sufficiently high level. I saw several more models-I will soon order them
Light, comfortable and cute but very much get wet, the fabric absorbs moisture even from snow, I'm napshikpla with a special water repellent, it seems to have become a little better
Boots did not come. Returned the money.
Boots went very long and did not recover about 2 months, after reading reviews, took on the size more and regretted, I have 39 Russian, took 40. At first it seems to sit tight, but the fur after 4 days stalled and the boots became large just for size. Boots up to-10 maximum. Not soaked
Zamovila 40 rosemir on the second 38,5-zaveliki. Ale in the price is like, legend, warmth, diisno do not get wet.
Shoes correspond to the description. At its 39 took 40 size, came up well. Very soft and warm inside. The sole is not slippery. Thank you very much to the store.
With zippers ass full, in general in funny prices quietly with fitting for such money could take
Ukraine! I'm building! Did not fit the size! At the full foot length of 24,5 cm ordered a size of 40. It turned out to be very large, the insole in it is 26 cm. Boots are completely insulated with fur, the top on water-repellent properties did not check. If someone from Ukraine does not want to wait for the parcel more than 2 months, as it was with me, I will be happy to help. Write in a personal or call 067 569 67 75. I am in Krivoy Rog, in Ukraine sending is possible by new mail, Intime or ukrmail
Boots received, for 25,5 ordered 40 size. mom liked, the size came up thank you, sorry waited long
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