We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel went exactly a month to Krasnodar. This is one of the few products that still sent, despite the epidemic of the virus in China. Thank you very much for that. The package is packed in 2 packages, inside the bag air cushion. The product is not wrinkled, the condition is good, it corresponds to the description. The quality is very good, the seams are even, leatherette without scratches, the lining is rustling cheap, but for me it's not important. Accessories could be better, a little deshmansko looks if you look close. Generally tolerable. Inside the bag there are 2 compartments and 3 pockets, fastened with a zipper and on top of the magnet. Zippers on the sides on the front part are decorative-there are no pockets. At the bottom of 4 legs. Includes 2 straps. You can make both a bag and a backpack. The color is no longer pink, but Milky, in principle, as she wanted.
A good backpack, even with a pattern lucky. Delivery a little more than a month. Does not smell, in appearance quality, zippers do not stick. Of the shortcomings-rustling the lining and there are protruding threads, but all this trifles of life)
Delivery to Ukraine, Dnepropetrovsk region, took 30 days, the track was tracked. Well packed, in the middle there were 2 sealed packages with air, so nothing crumpled. The color corresponds to the description, roomy, 2 compartments, additional pockets with a zipper. I liked it very much.
Worried that the bag will come deformed, but fortunately came in good condition) quality bag-backpack))
Debt bag for 16 days to NSK. Very quickly straight. The product corresponds to the description, there are small jambs on the seam. But not critical. No smell. Packed simply in a package. Inside were air bags (for shape), but one side slightly wrinkled. Includes 2 long handles. Inside there are 2 deep compartments and 2 pockets with locks. Accessories norms, all locks are working. I think a great purchase for such money. I recommend unequivocally
IS a very small backpack, but fit my water bottle, documents and wallet, all that is needed for a ride, I loved, is beautiful and good quality! Arrived after a month of order early.
Good quality goods, sewn on a solid 4. wife liked. bought on sale. Delivery in the specified time.
The package went for a month, the backpack was packed in a thin package, inside the air bags, the backpack was not wrinkled, looks beautiful, the large wallet and a bottle of water fit perfectly, there is still space left under small items, can be worn as a bag or as a backpack, while the purchase is satisfied, see how it will be in the sock
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods