We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is fast.
The goods came in 15 days. Quick. Sneakers fully match the description as in the picture. Wrapped in paper and film. Inside the sneakers are nested liners, so they are not wrinkled. At its 42 ordered according to the table 43 size. Came up perfectly. The insole is soft, the leg is comfortable and comfortable. Seller thanks for the quality goods and fast delivery. Seller recommend.
Thank you. the description corresponds. I recommend the store.
I received my order. Shoes came Quality, odorless. Thanks to the store for the fast delivery. I ordered for my son. Is the size suitable I do not know. I'll sign it later.
Very nice I arrive, thank you store
Sneakers are very cool and very beautiful best for this price! I ordered 43 size at 42 because I thought that they would be small. But when they came it turned out that they are a little more, but you can wear it thanks to the laces because the laces very well fix the foot. Ordered on February 20, in Krasnodar came on March 17. Very satisfied with the purchase. Thank you very much to the store.
Like norms fit in size, the sole is soft, walking comfortably
Excellent sneakers, but take a larger size (I have 43 took 44) straight very well
Walked 1.5 months, the quality is 4с plus. There are small jambs. You can take, happy.
I did not particularly like sneakers, the quality is less, but small. Shipping fast
Thanks item received
Cool, received for 2,5 weeks, the size approached perfectly, in my 43 foot 27,5 cm took 44. Seller recommend.
Product has good finish, not leather and synthetic!
Same image and size required
amazing quality love it thank youu
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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