SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://begmurahonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Malaysian Ringgit (MYR)
US Dollar ($)
Backpack quality, all as in the description. Threads do not stick out anywhere, the fabric is strong. The only negative-ordered Black, and sent Gray. With the store did not communicate. Shipped was quickly only shipping took almost a month. Seller recommend. For the color of the star I will not shoot.
The backpack is great. It arrived very quickly. It’s ideal for travel which is why I ordered it. You can fit everything you need. The quality is definitely better than what I expected. It was worth the price. 10/10 would recommend.
Nicely packaged, no visible damage. The bag itself seems to be great quality, looks accurate compared to the photos. Ordered Jan 02/20 , arrived Jan 27/20.
The moment this back left the box I was satisfied with the quality of the material and more than happy with the space of the bag itself. If I ever need another bag this is the first place I am going to look. Very satisfied.
It is perfect for what i use it for. I mean school and various outdoor activities. I love to have a small pocket on the front to keep my wallet and personal stuff. When i go to college i don't have to take my ID out of the wallet , instead i can use small pocket on left arm of the book bag. It is water resistant i tested it being a commuter who often relies on public transportation. As for size , you can bear several books and bottle of waters. I would consider it a safe purchase . I recommend.
Great backpack. Worth every ruble of his own. Looks more expensive than it costs. Quality externally just excellent. The seams are even. The fabric is pleasant and in color and to the touch. Departments of the sea. Roomy. Ideal for travel, as hand luggage. One minus is the smell of storage rooms and spare goods. I hope it will fade)))
This bag came really well packed. Two thick plastic bags, another translucent plastic bag almost as thick as the others, and at last a fabric bag. The product is the same as pictured, well sowed and the partitions have a layer of foam to protect your eletronics, clothes, or wathever you need to carry in it. Looks like the quality is really good. Worth the price and the wait.
Order made the 23/12 and received 08/01. Excellent: either as a product as both service. Super recommended!!!! + + +
The product reached for 1 month in Nizhny Novgorod region, the quality is good)) I recommend!
Very good bag as in the description. Perfect finishes and quality, lots of storage and good volume. I strongly advise for the price.