We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is as in the photo of the store. the packaging is chic. Everything is carefully sealed. very pretty handbag. I thought it would be a little more. in the case until I tried it. narrow entrance. a lot will not fit probably
Gorgeous handbag! Everything in it is fine: both color and shape, quality of course, size, most importantly, is very comfortable. Product description is fully true, color and size too. In real life, it looks much better than in the photo of the store. Fast delivery, only 19 days from the moment of placing the order. Packed perfectly, there is no chance for damage. The skin is natural, pleasant, moderately soft. Shape holds. Inside the compartments and pockets it is convenient to use (not Oak), without any effort. Removable, adjustable shoulder strap. Honey, branded hardware. The order is very satisfied, I will wear it with pleasure. Thank you very much for the quality and beautiful thing to the store and the seller!
Amazing handbag, very high quality and cute, just very tiny.
This is my most long-awaited purchase with Ali Express for all the time. And I waited for her almost 2 months. But it was worth it. The bag is just perfect, I did not expect to meet this quality here. The seams are smooth, also immediately visible the quality of the lining, the accessories come all in the film, no scratches. And although the bag looks small, it is roomy enough. I also want to note that although the box came in a terrible look, torn and crumpled, it did not affect the bag. The store sealed on conscience. If in doubt, do not doubt, her money is worth it. My expectations were met by all 100!
Thank you very much to the store. For handbag and for operational communication. Excellent product packaging. Handbag is good. I'm glad to buy, the lining is excellent. Quality at altitude. This brand pleased me with its quality, I wrote out bags only delusional and I have something to compare with. The seller of good luck in business.
I received my order on 28.11.19, because. The store has a free refund service, the goods returned back to the seller 10.12.19, I.E. Laid down in time. My sport closed with a comment that did not return the goods in time. The seller does not receive my refund, although the warehouse returned another 13.12. (track number 66404742008151). And not answering my messages either. Forgive and take action
The photo looks more.
Everything is fine! the best product on Ali!
The bag came in two weeks, the quality is very good, I will order more
Perfect but lil bit tiny..I love it
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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