We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag cool. came with a crumpled bottom. it's a shame. asked for a small compensation. the store is very not sociable. several Times wrote about the goods. never answered. and the goods are good. at discounts you can take. for $100 I consider it expensive. let's see how it will be in the sock
The bag came quickly, small and roomy, I like it very much, I order the third, a good store, I will order more, I recommend.
Excellent handbag, good quality and price 11.11 came out excellent. Thank you store
packed very well.....i recommend the store
Shipping 14 days (to G. SF), track. Goods come in a box. Bag was well packed: in the package, the boot, the paper. It was also a tightly packed paper, all items are protected by a film, handle reinforced foam. Do not wrinkle. When unpacking-no smell it. Tag, label, a piece of skin-there. Lining material-rustling. All joints. Size of the bag (large version): the length of the bottom 23 cm (on top of the 29 cm), width 10 cm, height 19 cm; strap length from 1 to 1,17 M (together with carabiners). Weight: 0,65 kg. BAG seems small, but it is very spacious. Inside there are two compartments, one zippered (not very roomy), second-pocket. The bottom has stops. Colors-just find suitable to many images. Bag is very happy.
Smart bag!!! everything is fine and smooth, and colors exactly as the picture-base and fit to many things. Packed, as always, at the highest level-all accessories protected inside the paper. I really like the way bag is finished inside-fabric super high quality! Size, like the match. I love it!)
Great bag, all carefully packaged, fast shipping, quality on top!
Very good bag, looks as the photo. Not small, spacious. Packed very carefully, came in a box. Included one strap and keychain on the handle.
Bag fire, quality while like, neatly done. The store sealed everything, on the accessories of the film. For the thorough packing special thanks, because the box in the process of delivery is wrinkled, but the bag itself is not hurt! It came in 11 days.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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