We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Excellent! Met all my expectations, capacity expansion is very efficient, and also enjoyed the material, received almost two months, and recommend the store, can track the tracking details. Recommend.
Sending-on the day of order Delivery-3 days to Tambov (very fast!) The description corresponds! High quality! Shop and store recommend!
Beautiful and sturdy. It really looks of great quality. I did not find how to expand the bag yet as in the picture, but I can see there's a way. I've got the 17 inch one. Excellent size to use as a travel bag.
Great backpack. Stitched well. There's a little smell. 17 laptop fit. There is a zipper to expand the Department for clothes
I just received the bag. I din't have the chance to use it yet however the product is as expected in shape and color. It looks nice, material is nice. I will write another review after my first trip with this bag.
The backpack is excellent, it costs its money, bought for 2900r, fast delivery by courier to the door
Light weight. very satisfied backpacks. Looks high quality material. thanks store.
thank you very much for the item ,I give it 100% I advise any buyer to buy this product if you like it's excellent quality .