We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag very well made of znakomitej quality materials. Plenty of pocket, useful USB cable to connect the powerbank inside and great idea with tamper lock. None any reservations. Recommend hot
Very satisfied, great quality, beautiful selling Note 10
Excellent quality. 7 days from order to receipt. Thank you!
Looks stylish. Very roomy bag.
Very neat line. beautiful. with the lock figured out quickly. Another small gift in the form of a bracelet.
Recommend for sure, material top line, besides being very beautiful (won by a gift bracelet, show)
Bag was 6 weeks. Looks like the pictures, was packed well. Inside The package with Chinese air, that would backpack is not out of shape. THE operation will look like. There is little smell of China. So if the gift, you will have a day to air
Norm bag, quite roomy, the material is good inside and outside, but the first thing in it will break-these are accessories: carabiners-very weak, slightly thicker than paper clips, so you do not particularly load, lightning-also do not inspire trust. In general-worthy. Packaging is good, package with air from celestial-inside, 2 packages-outside. What kind of tape with a carabiner-latch of incomprehensible purpose inside lies, Nahua?-not clear. Delivery to Mo-a little less than a month
The bag is excellent, well packed, I like
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods