We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Impressions are not unambiguous. I liked the color. The volume is large, which is also a plus, but the zipper is the upper short, so that the maximum notebook will get through and this is already a minus (the material is dense, but it looks like an oilcloth. And the handle is strangely sewn, as if inside out. The accessories are not as flimsy as they write here. And the color belt saves the situation, well, fast delivery. Its minuses are, but the shot star does not pull. Thank you store!
Good quality in finishes.
Backpack received, looks good, as it will be in the sock to see, the store recommend, thank you very much
Backpack-bag came pretty quickly-somewhere in a month. I can not say about it exactly, as I did not wear it yet. On the first impressions-a good, large, comfortable, enough departments to put something. I'll see how it will be worn-when I start walking with it. And so the backpack suits me.) Everything is cool.)
Backpack liked. Well packed, without creases. The cheeks are neat. Satisfied with the purchase, I recommend the store
14 ordered 22 received in St. Petersburg. Just over a week. The store put the gift (business card holder) seams are not very smooth, but can not be seen. No smell!
Ordered 11.11.2019 received 31.12.2019 to the Tula region, delivery fast at the Post Office 3 days lay I did not know the backpack liked. the color is bright. Thank you to the store very much.
I walked a little longer than I expected. There are no threads, sew well, there is a small smell.
Delivery to Moscow about a month. Backpack is very satisfied. Worried that the documents will not be placed, but in vain: the folder corner with documents perfectly fits. In operation is convenient. A little need to get used (this is personally for me) to a few narrow top of the backpack, where the zipper.
A good backpack, looks great) there is a smell, I had to put the bag on the balcony to fade. All locks work, the laptop 12,5 inches climbs) there are side pockets and many internal compartments. There is no compartment for the laptop, but not scary. Recommend)