We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
got them fast
28.02 03.04 Pretty fast shipping. The quality is excellent, neatly made. The length of the foot is 27,5-on the advice of the store size 45. The insole was changed to gel (more convenient). For the foot there is enough space, but the smaller size is not necessary, because it will be tight in the toes (where the protection is strengthened). The heel remains freedom of 1 cm, but the lace of the shoes normally holds.
gera kokybe bet mazinti atitinka 41 d.
The size approached, looks super, I recommend!
I love them they're very nice and they weigh nothing, the Slipper is soft and comodisima, I will definitely buy them again, time was a little longer but because of the coronavirus, everything else is perfect
It's not like the image, but it serves the purpose. The time was just over 30 days, thanks to the store for the product. Product.
Came in 27 days. I wear the 43rd, but I ordered the 44th. Approached perfectly!!!!
The product corresponds to the truth is not much heavy
To nice for work shoes.
Very Long did not send, 4 weeks. To BG. I wanted to open a dispute. but in 2 days came. For delivery paid 8 $. boots OK, for such a price. My husband liked it. He's for similar +-but branded paid $100. so buy.
For this money, gun, Toko glue stinks, but I think to smell, the apron is strong, I will try in work
The image pointer is unprotected, with protection it is thicker, it's not that finite. I advise asking for one more number, I read it in another comment and it's right to be comfortable. Otherwise they are very comfortable, let us hope to see the result in works.
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