We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order is made 28.02 late in the evening, delivered 01.03 by 10 am. The product is fully consistent with the description, convenient, well packed.
Excellent quality backpack, IML delivery in 5 days to Moscow
Product good quality, worth every penny! Arrived in Brazil without tax, recommend this store!
30.01 ordered from a warehouse in Russia. 03.02 courier brought home. Packed well, no smell. Looks decent. Locks work well, the laptop fits, still the place remains. I bought my husband as a gift, I hope I will like it.
Very stylish quality backpack, for a long time went with a simple sports, this one is more convenient and looks very good recommend.
Delivered the courier home. It is sewn qualitatively, on a thin laptop 15,6 back-to-back in height, on a standard will be too small. I am happy with the purchase, I recommend!
I bought myself Bobby Bizz, my wife also wanted a similar backpack, ordered, very satisfied.
The backpack exceeded expectations. He's the same in life as in renderers. Delivery came from Russia to Tyumen for 12 days. Inside was an air cushion to preserve the shape. Quality is excellent! Size 42 cm in height, 29 cm in width, 10 cm in depth. Behind there is a secret pocket measuring 12 cm in depth and 20 in width. There is easily placed a small purse (10x8 cm). The 15,6 laptop fits easily into the pocket on the elastic bands. The pocket itself is made of very soft fabric, similar to velvet. The red inner pocket differs from the render-in the life of 2 large departments and 2 small in the middle. I'm so comfortable. Outside there are 2 more pockets. In a large pocket outside is placed charging from the laptop.
Rolled up from Russia, came in a week. Delivery by courier. Well packed: Inside the bag with air, so as not to crumble, rag bag, bag, and top package from Ali. Quality is good. I came home, I put everything right away. Personally, I did not have enough internal small offices, but this is my omission. In general, a lot of pockets are large, everything is cool, there is a carabiner for keys.
Accurate to 100%
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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